Wesley Bryan, President,Co-Founder &COOIn the contemporary mobile and cloud-first enterprise scenario, companies deal with several applications to drive business results and boost overall performance. “Customers using the cloud and other software services are constantly on the lookout for partners who provide configuration support and also help them grasp the code lines taken by software and service centers,” says Wesley Bryan, President, Co-Founder, and COO at OneSource Virtual. Very often, customers strive to manage solutions offered by Workday, or any other software service provider, and to en¬sure that best practices, techniques, and procedures are deployed throughout the applications’ operation in their firm. “A vital Workday application management solution (AMS) strategy encompasses everything from managing, versioning, and upgrading of the application configuration throughout its lifecycle,” illustrates Bryan. Headquartered in Irving, TX, OneSource Virtual is a Business Process as a Service (BPaaS) provider that offers quality outsourcing solutions and tenant and configuration maintenance that is capable of transforming processes within the Workday application to drive success. “We have a measurable solution that delivers scalability and helps us offer a solution that is just a fraction of the cost of traditional AMS,” says Bryan.
OneSource Virtual’s wide range of offerings includes innovative, cloud-based Workday application support services. From guidance to configuration maintenance and enhancements, OneSource Virtual helps organizations to manage application features and functionality. “The ability to deliver data analytics is one of the major things the industry needs. Under our AMS model, we build analytics across all of our customers and industry segments, thereby giving them a starting point on report analytics,” says Bryan. With the company’s Workday AMS, customers can achieve robust issue tracking, integration, and data analytics. In addition, the solution also deploys deep domain and functional expertise that is fully focused on specific functionality within Workday.
“The enterprises will not only achieve optimal results, but also gain knowledge and increase in their own application expertise with the help of the certified Workday experts at OneSource Virtual,” mentions Bryan.
Under our AMS model, we build analytics across all of our customers and industry segments, thereby giving them a starting point on report analytics
Additionally, the company helps in outsourcing transactional tasks related to government regulations, payroll payment processing and confirmation, and employee help desk for customers through automation-enabled solutions.
In one instance, a Fortune 500 company was already seeking consultancy and deployment services from One¬Source Virtual. They did not have the resources in terms of an outsourcing BPO arrangement to maintain Workday configurations. The company helped the customer with Workday understanding and increased ROI through the BPaaS model of service delivery. “Today we manage the deployed applications as well as provide the outsourcing services that the client was getting from other providers,” extols Bryan.
The company practices a distinct approach toward outsourcing. “We have designed the code line in our services from a multi-tenancy point of view. We are able to lower our cost, which continues to be essential in providing customers with a cost effective solution. Further, our deployment of unique services technology allows us to provide those services without dependence on offshore resources to meet the economic targets,” beams Bryan. Having constructed a robust foundation in the AMS landscape, OneSource Virtual plans to expand their global footprint and commence their operations in Europe. The firm is also focused on building more efficient and automated capabilities for their outsourcing services through multiple functional platforms. “We will forge forward by widening our services beyond the current HR domain into other areas that are complementary to the services that we offer today,” concludes Bryan.